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Policies at Northern Game

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policies for our customers. Read the following sections to find out more about our returns policy, or about how we secure your personal data.


Please don’t hesitate to contact us if you have any questions!

Returns Policy

Northern Game want you to be 100% happy with your purchase from us and we back this up with our returns policy.

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Northern Game will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damage by the customer,  For a full refund, or exchange, return your item to us within 21 days from receipt of the original purchase.

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Items cannot be exchanged or returned after 21 days from receipt of the original purchase.

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Items must be returned with all tags attached (where applicable) and in their original packaging.

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To arrange a return or exchange just contact us using the link below.

Privacy at Northern Game

Trust Us with Your Information

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

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KEY POINTS – 

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  • Before, or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • All personal information stored is secure and disclosed via encrypted connections (SSL).

  • We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

  • We will only retain personal information as long as necessary for the fulfilment of those purposes.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • We do NOT under any circumstance sell your details to any third parties.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

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We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

You can request what personal data we hold on file for you to be disclosed on our Contact Us page.

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You can opt-in or out to grant or deny us consent to store your data. Please go to our Contact Us page to request  this.

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